Real-time, in-the-moment insight via Mobile surveys
Mobile allows you to engage with customers at the point of interaction capturing powerful, immediate and quality insight into the customer experience. Mobile facilitates this like no other methodology.
Our partnership with OnePoint Global, the global market leader in mobile research technologies, enables mobile research to be undertaken on any mobile handset, including tablet devices, in any language and in any country, truly leading the way in mobile research in Africa.
OnePoint Global's mobile survey platform supports multiple mobile data collection channels including, SMS, WAP/Mobile web, mobile application, voice and 'choice' which enables customers to select their preferred channel. This broad reach nurtures high response rates and high levels of customer engagement.